Terms & Conditions
1. Overview
This website is operated by Cresiano (“Cresiano,” “we,” “us,” or “our”). Throughout the site, the terms “you” and “your” refer to the user or customer.
By visiting our site and/or purchasing from us, you agree to be bound by these Terms & Conditions (“Terms”), including any additional policies referenced here or available by hyperlink (e.g., Privacy Policy, Returns Policy).
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
2. Online Store Terms
• By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
• You may not use our products for any unlawful or unauthorized purpose.
• You must not transmit worms, viruses, or any destructive code.
• Any breach of these Terms may result in immediate suspension or termination of your access to the Services.
3. General Conditions
• We reserve the right to refuse service to anyone, for any reason, at any time.
• Content you submit (excluding payment details) may be transferred unencrypted over various networks and adapted to technical requirements. Payment data is always encrypted during transfer.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
4. Accuracy, Completeness & Timeliness of Information
• Site content is provided for general information and may not always be accurate, complete, or current.
• We may modify site content at any time but have no obligation to update information. You agree it is your responsibility to monitor changes.
5. Modifications to the Service & Prices
• Prices are subject to change without notice.
• We may modify or discontinue the Service (or any part/content) at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance.
6. Products & Services
• Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Returns Policy.
• We make every effort to display product colors and images accurately, but cannot guarantee your screen’s display.
• We may limit sales of products or Services to any person, geographic region, or jurisdiction and may limit quantities per order.
• All product descriptions or pricing may change at any time, at our sole discretion. We may discontinue any product at any time.
• We do not warrant that the quality of products or services will meet your expectations, or that errors will be corrected.
7. Billing & Account Information
• We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order (including orders with the same account, card, or address).
• If we change or cancel an order, we may attempt to notify you via the email, billing address, or phone number provided.
• You agree to provide current, complete, and accurate purchase and account information and to promptly update account details (including emails and payment expiry dates).
• See our Returns Policy for details on returns/exchanges.
8. Optional Tools & New Features
• We may provide access to third-party tools “as is” and “as available,” without warranties or endorsements. Your use is at your own risk and subject to the third party’s terms.
• New features/services released in the future will also be subject to these Terms.
9. Third-Party Links
• Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and assume no liability for third-party materials, websites, products, or services.
• Please review third-party policies before engaging in any transaction.
10. User Comments, Feedback & Submissions
• If you send ideas, suggestions, proposals, plans, reviews, or other materials (“comments”), you grant us a non-exclusive, royalty-free, worldwide, perpetual license to edit, copy, publish, distribute, translate, and use them in any medium.
• We are under no obligation to (1) keep comments confidential; (2) pay compensation; or (3) respond.
• You warrant your comments do not infringe any rights and are not unlawful, abusive, or contain malware. You are solely responsible for your comments.
11. Personal Information
• Your submission of personal information through the store is governed by our Privacy Policy.
12. Errors, Inaccuracies & Omissions
• Occasionally information on the Site or in the Service may contain typographical errors or omissions relating to product descriptions, pricing, offers, shipping charges, transit times, and availability.
• We reserve the right to correct errors and to change or update information (including after you submit an order) without prior notice, where permitted by law.
13. Prohibited Uses
You are prohibited from using the Site or its content:
(a) for any unlawful purpose; (b) to solicit unlawful acts; (c) to violate regulations or laws; (d) to infringe intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with security features. We may terminate use of the Service for any prohibited use.
14. Disclaimer of Warranties; Limitation of Liability
• We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
• The Service and all products are provided “as is” and “as available” without any warranties, express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.
• To the maximum extent permitted by applicable law, Cresiano (including directors, officers, employees, agents, contractors, suppliers, and service providers) shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Service or products.
15. Indemnification
You agree to indemnify and hold harmless Cresiano and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand (including reasonable legal fees) made by any third party due to your breach of these Terms or violation of any law or third-party rights.
16. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.
17. Termination
These Terms are effective unless and until terminated by either party. You may terminate at any time by ceasing use of the Site and notifying us. If we believe you have failed to comply with these Terms, we may terminate your access without notice and you will remain liable for amounts due up to the termination date.
18. Entire Agreement
These Terms and any policies posted on the Site constitute the entire agreement between you and Cresiano and supersede prior agreements (oral or written) regarding the Service. Any ambiguities shall not be construed against the drafting party.
19. Governing Law & Jurisdiction
These Terms and any related disputes are governed by the laws of the United Arab Emirates. Where relevant, you agree to the non-exclusive jurisdiction of the competent courts in Dubai, UAE.
20. Sales, Discounts & Promotions
• Promotional codes and offers may be subject to additional terms (e.g., eligibility, duration, exclusions) communicated at the time of the offer.
• Unless stated otherwise, promotions cannot be combined and are valid on full-price items only.
• If an order associated with a promotion is returned or canceled and the qualifying spend is not met, related discounts or vouchers may be voided.
• We reserve the right to modify or withdraw promotions at any time.
21. Orders
We reserve the right to refuse or cancel any order at our sole discretion, including for suspected fraud, pricing/stock inaccuracies, or regulatory/commercial reasons. If your order is canceled after payment, we will issue a refund to the original payment method.
22. Changes to These Terms
You can review the most current version of the Terms at any time on this page. We may update or replace portions of these Terms by posting updates to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
23. Contact Information
Questions about these Terms should be sent to:
support@cresiano.com